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With medondo manager, you can provide patients with all important documents directly in digital form - securely, quickly and without paperwork. Forms, findings or information sheets reach your recipients within seconds via the patient portal or by email. If desired, these documents, such as treatment contracts or cost estimates, can even be signed electronically in a legally compliant manner - for less effort and costs and more convenience.

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Deliver documents digitally

No printing, no postage, no walking distances

Secure transmission

Via the protected patient portal or by e-mail

Save time & costs

Send documents digitally in seconds instead of by post

Improved patient service

Documents can be easily signed from home

Have it signed directly

With advanced electronic signature (FES) in cooperation with Entrust/Signhost

Processing status visible at all times

The patient file reveals: opened, filled out or signed

80

less paper consumption

94

of patients rate digital documents as convenient & time-saving

15

save per document process
Signhost

For legally compliant electronic signatures, medondo relies on Entrust/Signhost, an experienced provider in the field of digital signatures. The advanced electronic signature (FES) meets the high security and legal standards of the eIDAS regulation - and is therefore not only convenient, but also reliable.

  • Signatory verifies himself via the e-mail address
  • Signature also possible via mobile devices
  • All processing statuses are visible at all times.
  • Legally compliant signature without paperwork
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Digital anamnesis

With medondo's digital anamnesis, your patients record all relevant health information before the appointment - conveniently, completely and securely online.

Form designer

Your construction kit for individual forms for digital dispatch.

Patient portal

Stay available for your patients around the clock.

Success stories
"

We switched from the CGM Praxistimer to the medondo manager several months ago and have been able to significantly optimize our practice processes as a result.
The integrated functions and simple appointment scheduling, the automatic appointment reminder and the fact that documents can be automatically made available to the patient via the patient portal relieves our practice immensely. This allows us to offer a better patient service with less effort.

Dr. Philipp Eigenwilligidiosyncratic.net, Brandenburg
"

The integration of medondo manager with ivoris® and the option of managed CMD documents is unique. In addition, we make information documents directly available to the patient via the patient portal. This leads to a better patient service, more satisfied patients with less effort in the practice.

Orthodontic practiceLudwigsburg
"

My personal highlight: a patient from Brussels uploaded all her important documents before her first consultation - even treatment records from an oral and maxillofacial surgeon in Turkey. No one from our practice had to invest even a second of time in this.
In short: medondo is an important component of process optimization through digitalization in the age of staff shortages.

Mirko van den Bruckvan-den-bruck.de, Wesel
"

With medondo manager, we are able to map the entire patient journey. This starts with online appointment booking and the automated provision of medical history forms and information documents. I can then provide my patients with additional educational videos or easily schedule a video consultation.

Dr. Andrea Freudenbergfz-orthodontics, Weinheim

Unsere Expert:innen kennen den Praxisalltag aus erster Hand, da sie selbst in medizinischen Einrichtungen gearbeitet haben. Deswegen beraten wir Sie individuell und auf Augenhöhe. Buchen Sie jetzt ein persönliches Gespräch und erfahren Sie, wie der medondo manager Ihre Prozesse spürbar entlastet.

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Key questions about digital documents and signatures.

Are digitally signed documents legally valid?

Yes, an advanced electronic signature (AES) is generally considered legally recognized under the EU eIDAS Regulation and has a high probative value - as long as the identity of the signatory is clearly verifiable and the document is protected against subsequent changes.

What types of digital signature are there - and when are they useful?

The system distinguishes between three signature levels:

  • Simple electronic signature (EES) - e.g. checkmark or scanned signature; more suitable for internal or informal purposes.

  • Advanced electronic signature (FES) - offers greater security through unique identification and integrity; ideal for medical forms, medical history forms or information sheets.

  • Qualified electronic signature (QES) - with certificate and strictly verified authentication; legally equivalent to a handwritten signature, e.g. for fee agreements or legally binding documents.

Can digital documents be called up directly in the practice software?

Yes, all relevant files can be called up directly from the patient file and are immediately available to the entire practice team.

Can external documents (e.g. findings from referring physicians) also be integrated?

Yes, external documents can simply be uploaded to the corresponding patient file and handed over to the patient for signing.

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