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Woman books doctor's appointment online

Highlights:

  • 24/7 appointment booking
  • Automated appointment allocation
  • Up to 3 automatically sent reminders by e-mail/SMS
  • Interface to common practice management systems

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Person lies in bed with headphones and taps on their smartphone

Highlights:

  • Dates, forms and documents can be viewed at any time
  • Available around the clock
  • Secure communication
  • Clear user interface, can also be used on the move

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Person holding cup and iPad

Highlights:

  • Patients fill out the medical history form online in advance
  • Patient data is recorded directly in the digital patient file
  • Encrypted transmission and hosting in Germany

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Person scans QR code on iPad

Highlights:

  • Less waiting time and relief at reception
  • All check-ins land directly in your medondo manager
  • No typos, no paper - 100% GDPR-compliant

Included in price package:

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Person checks document on iPad

Highlights:

  • Send documents digitally in seconds instead of by post
  • With advanced electronic signature (FES)
  • The patient file reveals: opened, filled out or signed

Included in price package:

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Modern waiting room

Highlights:

  • Patient call synchronized with appointment management
  • Modern, transparent waiting time organization
  • Easily customize content and calls at any time

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Dentist discusses X-ray image on tablet with patient

Highlights:

  • GDPR-compliant, end-to-end encrypted
  • Share documents with just a few clicks - without additional effort
  • Relevant information reliably reaches all practitioners

Included in price package:

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Woman checks invoice on laptop and enters payment details

Highlights:

  • Up to 70 % less administrative work
  • From dispatch to the dunning stage, everything runs automatically
  • Invoices and payment reminders by e-mail or in the patient portal

Included in price package:

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Success stories
"

The tight staffing situation has forced us to streamline our practice processes - especially those at the reception desk. Compared to other solutions on the market, we were particularly impressed by the seamless integration of medondo manager into ivoris® ortho. We have been able to reduce the workload of our reception staff enormously - in exceptional cases, it is even possible to look after our patients when registration is unmanned.

Dr. Florian Gebhartkfo-gebhart.de, Munich
"

The team in particular is very happy with medondo manager because of the immense relief it provides. The system synchronized with ivoris® ortho not only allows our patients to book appointments online, but also to upload documents independently via the integrated patient portal before the first appointment. This makes consultations with patients significantly shorter and more efficient.
After automatic appointment reminders, our patients enthusiastically come to the initial consultation and emphasize that they have never experienced such a digitalized and time-saving patient admission.

Mirko van den Bruckvan-den-bruck.de, Wesel
"

With medondo manager, we are able to map the entire patient journey. This starts with online appointment booking and the automated provision of medical history forms and information documents. Afterwards, I can provide my patients with additional educational videos or easily schedule a video consultation.
The medondo coordinator is also a great help when working with other doctors and therapists: In the co-treatment portal, we can provide speech therapists with documents, images and videos, for example. And last but not least, we can have all documents digitally signed by our patients.

Dr. Andrea Freudenbergfz-orthodontics, Weinheim
"

With medondo manager, we were finally able to easily implement our path to a digital orthodontic practice. Thanks to the possibilities of automation, we have massively streamlined practice processes and at the same time raised patient service to a completely new level: 30% time saving | 100% quality | TOP patient service.

Dr. Corinna & Prof. Dr. Anton Demlingzahnschloesschen.de, Uelzen
"

I've been using medondo manager since I founded my practice and I can only recommend getting started with digital patient service using the possibilities offered by manager. My patients love the digitalization.

Orthodontic practiceNeumünster

Unsere Expert:innen kennen den Praxisalltag aus erster Hand, da sie selbst in medizinischen Einrichtungen gearbeitet haben. Deswegen beraten wir Sie individuell und auf Augenhöhe. Buchen Sie jetzt ein persönliches Gespräch und erfahren Sie, wie der medondo manager Ihre Prozesse spürbar entlastet.

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Most important questions about practice software.

What functions does medondo's practice software offer?

medondo manager covers all central areas of your practice digitally - from online appointment scheduling, patient files and form management to video consultations and internal task management. Everything in one intuitive interface, specially developed for everyday medical practice.

Is the practice software compatible with existing PVS systems?

Yes, medondo manager can be easily integrated into other practice software. The solution works seamlessly with ivoris® and PRAXIDENT, for example - appointments, data and reminders are automatically synchronized.

Import from other systems (e.g. Z1, ZaWin, Dampsoft) is also possible via CSV. In addition, medondo manager also allows jumps to other systems such as Invisalign, iTero or DentalMonitoring. The medondo manager also supports VDDS.

How does the practice software support my practice's financial planning?

The integrated cooperation with CURE Finance gives you access to intelligent financial analysis. Income, expenditure and relevant KPIs for your practice are automatically analyzed and visualized - for well-founded financial decisions at the touch of a button.

How secure is the data in medondo manager?

medondo manager meets the highest security and data protection standards. All patient data is stored in certified data centers in Germany and is encrypted end-to-end. Access is role-based and logged - in full compliance with the GDPR and the requirements of the healthcare sector. This means you retain full control over your sensitive data at all times.

Erfüllt der medondo manager das BFSG?

Ja. Seit dem 28. Juni 2025 ist das Barrierefreiheitsstärkungsgesetz (BFSG) in Kraft. Sein Ziel ist es, die gleichberechtigte Teilhabe aller Menschen am digitalen und wirtschaftlichen Leben zu ermöglichen und bestehende Barrieren abzubauen. Davon profitieren nicht nur Menschen mit Behinderungen, sondern auch ältere Personen oder Nutzer:innen mit wenig Erfahrung im Umgang mit digitalen Anwendungen.

Der medondo manager erfüllt die Anforderungen des BFSG. Damit können auch Patient:innen mit Einschränkungen unser Patientenportal komfortabel nutzen – inklusive Online-Terminvereinbarung und digitaler Dokumentenzustellung. Unterstützende Tools wie Vorlesefunktionen werden dabei selbstverständlich berücksichtigt. Außerdem ist die Menüführung barrierefrei gestaltet und auf verschiedenen Endgeräten problemlos nutzbar.

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